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Terms and Conditions That Govern Your net77 Account

These terms set out what you agree to when you open and use your net77 account — covering deposits via JazzCash, Easypaisa, and Raast, how withdrawals are processed, and what we expect from each side.

Account Eligibility RulesJazzCash & Easypaisa Payment TermsWithdrawal ConditionsAccount Suspension PolicyRaast Transfer Rules
net77 Terms and Conditions That Govern Your net77 Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Team online

Live Chat

Start a live chat from your account dashboard to ask about a specific clause, dispute a transaction, or flag a terms concern. Our team responds directly in English.

Email Support

Send a detailed query to our support address for written clarification on any section of these terms. Attach your account reference so we can respond accurately.

Account Help Centre

The Help Centre inside your account lists common terms questions, payment conditions for JazzCash and Easypaisa, and how to escalate a formal complaint.

HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

Account Verification

Before any withdrawal via Raast or Easypaisa clears, we verify your account details against the wallet registered at sign-up. This step protects your funds from unauthorised requests.

Data Retention Policy

We retain your account and transaction records as required by applicable rules. You can request a copy of your data or ask what we hold by contacting support with your account ID.

Cookie and Session Terms

We use session cookies to keep your account login active and to remember your payment method preferences. You can clear cookies at any time, but this will log you out.

Requesting Changes or Closures

To update registered details — including your linked JazzCash number — or to close your account, submit a written request via live chat or email. We process these during business hours.

Common Questions About These Terms

These questions come from real account holders asking about their rights, payment conditions, and how specific clauses apply to their situation. If your question is not here, our live chat team can walk you through the relevant section.

The core account terms are the same regardless of payment method. Specific processing steps differ — JazzCash and Easypaisa each have their own confirmation flow — but your rights under these terms do not change based on which wallet you use.

We may suspend or close your account depending on the nature of the breach. You will be notified via your registered contact. Any balance in a verified account at the time of closure is handled per the withdrawal process outlined in these terms.

No. Your deposit method must match the name on your net77 account. Depositing through a third-party wallet is a breach of these terms and may trigger a withdrawal hold pending verification.

Raise the dispute through live chat or email within the timeframe stated in the relevant payment clause. Include your transaction reference, the amount, and which method was used — JazzCash, Easypaisa, or Raast.

Yes. We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notification means you have accepted the updated terms.

Yes. Access and eligibility depend on local law and the region you are in. If any clause conflicts with applicable local law, that local rule takes precedence for your account to the extent required.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.