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How net77 Handles Your Personal Information

Your account data — from registration details to payment records linked to JazzCash, Easypaisa or Raast — is held under a clear set of rules we set out here.

Account data protectionJazzCash & Easypaisa payment privacyRaast transfer recordsYour right to access or delete dataDirect contact for data requests
net77 How net77 Handles Your Personal Information
DATA REQUEST CONTACTS

Reach Us About Your Privacy

Privacy questions move faster when you use the right channel. For data access requests, deletion requests or concerns about how your account information is handled — including payment data from JazzCash, Easypaisa or Raast transactions — use the contact paths below. We aim to acknowledge your request promptly and resolve it within the timeframe required by applicable rules in your eligible region.

Team online

Privacy Email

Send a written data request, access query or deletion notice to our privacy contact email. Include your registered account details so we can locate your records quickly.

Live Chat Support

Reach our account support team via live chat on the net77 site. For privacy matters, ask to escalate to the data handling team directly from the chat window.

Account Settings Panel

Some data preferences — including communication opt-outs and cookie controls — can be managed directly inside your account settings without contacting support at all.

HOW WE PROTECT DATA

Data Handling, Security and Your Rights

We apply SSL encryption across every page where account data moves — login, registration, deposit and withdrawal screens included. Payment data tied to JazzCash and Easypaisa transactions is handled through the respective payment processor's own secure environment; we do not store your mobile wallet PIN or full payment credentials on our servers. Account security depends partly on you keeping your login details private, and we send OTP verification for account changes as an added layer.

Data Retention

We keep account records for as long as your account is active, plus any additional period required by applicable law in your eligible region. Closed accounts are anonymised on schedule.

Cookie Controls

Session cookies keep you logged in across pages. Analytics cookies help us see how the lobby is used. You can block non-essential cookies through your browser settings at any time.

Account Security Steps

OTP verification is sent to your registered number for sensitive account changes. If you notice unfamiliar activity, use the account lock option or contact support through live chat immediately.

Your Access Rights

You can request a copy of the personal data we hold on your account. You can also ask for corrections or, where local law in an eligible region allows it, deletion of your data.

Common Questions About Your Privacy at net77

Below are the questions we hear most often about data, account privacy and how to exercise your rights. If your question is not here, contact us directly through live chat or our privacy email.

We collect your name, contact details, date of birth and the payment method you register — JazzCash, Easypaisa, Raast, bank transfer or debit card. Device and session data is also logged for security purposes.

Only with the payment processor handling your specific transaction — for example, JazzCash or Easypaisa's own processing systems. We do not sell your payment data or share it beyond what is operationally necessary.

Send a written request to our privacy email with your registered account details. We will locate your records and respond within the timeframe set by applicable law in your eligible region.

Yes, where local law in an eligible region permits it. Submit a deletion request through our privacy email or live chat. Some data may be retained for a legally required period even after deletion.

SSL encryption covers all pages where data moves. OTP verification is used for sensitive account changes. Your mobile wallet PIN for JazzCash or Easypaisa is never stored on our servers.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. Non-essential cookies can be blocked through your browser settings without affecting core account functions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.